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How sweepspot Handles Your Personal Information

This policy explains exactly what data sweepspot collects when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our lobby — and what rights you have over that information.

Account data explainedPayment data — PayPal, Venmo, Play+Your right to access and deleteCookie and device trackingState-law dependent access
sweepspot How sweepspot Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Retention, and Account Transparency

sweepspot applies standard encryption across all account sessions and payment flows. Data retention periods, your deletion rights, and cookie settings are each handled through distinct processes — here is how each one works in practice.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable state law after closure. Inactive accounts are flagged for review on a rolling basis.

Cookie Controls

Cookies used on sweepspot fall into three groups: essential session cookies, analytics cookies, and optional preference cookies. You can adjust non-essential cookies through the cookie banner or your browser settings.

Account Security

Login sessions use device fingerprinting and, where enabled, two-factor authentication via SMS or an authenticator app. Suspicious login attempts trigger an automatic account hold pending your confirmation.

Third-Party Sharing

Data passes to PayPal, Venmo, and Play+ only to complete transactions. Identity verification partners receive only the documents needed for that single check; they do not receive your game history.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal information sweepspot holds on your account, reach out through any of the channels below. Our team handles data requests in the order received, and we'll confirm receipt and give you a timeline when your request is logged.

Live Chat Start a live chat session from your account dashboard to submit a data access or deletion request directly. We log the conversation and follow up by email.
Email Support Send your data request to our support address listed in your account settings. Include your registered email so we can verify your identity before acting.
Account Settings Some data preferences — like marketing email opt-outs and cookie consent — can be changed directly in your account settings without contacting support at all.

Common Questions About Your Privacy at sweepspot

These are the questions we hear most often about data, account access, and privacy rights. If your question isn't covered here, live chat or email support can pull up your specific account record.

We collect your name, email, date of birth, and device identifiers at sign-up. Identity verification for withdrawals adds a government-issued ID scan. Payment data flows through PayPal, Venmo, or Play+ directly.

No. We do not sell your personal data to third-party advertisers. Data shared with payment processors is limited strictly to what is needed to complete your PayPal, Venmo, or Play+ transaction.

Submit a data access request through live chat or to the support email listed in your account settings. Verify your identity with your registered email, and we'll confirm a response timeline when the request is logged.

Yes. You can request deletion through live chat or email support. We'll remove data we're not legally required to retain; some records must be kept for the period required by applicable state law after account closure.

We use essential session cookies, analytics cookies, and optional preference cookies. You can turn off non-essential cookies through the cookie consent banner or through your browser's own privacy settings at any time.

Reach out immediately through live chat so we can place a review flag on your account. You can also email support with your registered address. We investigate and respond with findings within a reasonable period.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.