Reference

Gaming Tools Built Around Your Limits

sweepspot puts spending limits, session timers, and account pause options directly inside your account settings — no phone call required, no waiting period to activate.

Spending ControlsSession TimersAccount PauseReality ChecksSupport Access
sweepspot Gaming Tools Built Around Your Limits
sweepspot What Our Account Controls Actually Do

What Our Account Controls Actually Do

Inside your sweepspot account, you can set a daily, weekly, or monthly spending cap that kicks in automatically once you reach it — no override, no workaround. Session timers send a pop-up reminder at whatever interval you choose, whether that's every 30 minutes or every hour. The account pause option takes effect within minutes and blocks access to slots like Star Spangled

Payline and Vault Treasure, live dealer tables, and sportsbook markets alike. If you want a longer break, a cooling-off period extends the pause for up to six weeks. Every one of these settings lives under the Account Controls section of your profile, reachable from any device.

GETTING ACCOUNT HELP

Support While Using Your Controls

Live Chat Reach us through the chat icon in your account menu. Our team can walk you through setting a spending cap or activating a cooling-off period step by step.
Account Controls Page Head to Profile then Account Controls on any device. Every limit and timer option is listed there with a plain-language description of what each setting does.
External Resources We link directly to the National Council on Problem Gambling (NCPG) helpline from the Account Controls page so you can reach independent support without searching for it.
HOW WE HANDLE THIS

How We Run These Controls

Limits Apply Site-Wide A spending cap you set covers every corner of the platform — slots, live dealer rooms, and sportsbook markets — not just the category you set it in.
No Reversal Window on Pauses Once you activate an account pause, the system does not allow an immediate reversal. A minimum cooling period applies before access can be restored.
Reality Check Timing Is Yours You pick the interval for session reminders. The pop-up shows your session length and net spend, then lets you continue or step away — your call, not ours.
Control History on File Every limit change or pause activation is logged to your account history with a timestamp, so you can review what you set and when without contacting support.

Player guidance Terms Defined

What is a spending cap?

A spending cap is a hard limit on how much you can deposit or wager within a set period — daily, weekly, or monthly. Once reached, no further spend is processed until the period resets.

What does a cooling-off period mean?

A cooling-off period is a short-term voluntary break from your account, typically ranging from a day to several weeks, during which login and wagering are blocked across the platform.

What is a reality check notification?

A reality check is an on-screen prompt that appears at timed intervals showing how long your session has run and your net spend, helping you make an informed choice about continuing.

What does account exclusion mean?

Account exclusion is a longer voluntary block on your account, often measured in months or years. It is more permanent than a cooling-off period and typically requires a formal process to lift.

What is a net deposit limit?

A net deposit limit caps the total amount you can move into your account wallet within a defined window, independent of any winnings or withdrawals already made during that period.

What does session time limit mean?

A session time limit is a pre-set duration after which your active session ends automatically, logging you out even if you are mid-game, to prevent unplanned extended play.

Your Questions About Account Controls

Go to Profile, then Account Controls, and select Spending Limits. Choose daily, weekly, or monthly, enter your amount, and confirm. The limit activates immediately with no waiting period.

Yes — a reduction takes effect immediately. Raising a limit, on the other hand, includes a short delay before it applies, so an impulsive increase cannot bypass your original intent.

The platform blocks any further deposit or wager attempts for the remainder of the period. You can still log in and view your account, but no spend goes through until the cap resets.

Inside Account Controls, select Account Pause and choose your duration. The pause applies to every section of the platform — live tables, slot games, and the sportsbook — within minutes of confirmation.

The Account Controls page includes a direct link to the NCPG helpline at 1-800-522-4700. You can reach them independently without going through our support team if you prefer.

Every control — spending caps, session timers, account pauses — is accessible from your mobile browser just as it is on desktop. Navigate to Profile then Account Controls from any device to manage your settings.
Reference

Responsible Gaming Tools

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

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