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Terms Conditions That Cover Your Account

These terms govern every account opened at sweepspot, including how you access games, fund your wallet via PayPal, Venmo, or Play+, and withdraw rewards. Access depends on your state's laws and is available only where local law permits.

State-eligible access onlyPayPal, Venmo, Play+ coveredAccount wallet rules applySubject to state lawEffective on account creation

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What These Terms Actually Cover

sweepspot Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account at sweepspot, you agree to these terms in full. They apply from the moment you register and remain in effect for as long as your account stays open. Eligibility is determined by state law — if online gaming is not permitted where

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you live, you may not open or use an account here. We reserve the right to update these terms; when we do, we'll notify you by email and post the revised version with an updated effective date. Continued use of your account after that date means
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you accept the changes. These terms also govern how you load your wallet. Deposits made via PayPal, Venmo, or Play+ are subject to the transaction limits and processing steps detailed in your account settings. Withdrawals follow the same payment-rail rules and require identity verification before funds
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are released. We do not accept deposits from payment methods not listed in your account dashboard. Any attempt to circumvent these payment restrictions may result in account suspension. For any dispute about these terms, contact our support team first — most issues are resolved at that
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stage without escalation.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you want to request a change to your account data, our support team handles both. Reach out through live chat in your account dashboard, by email, or through the contact form. We aim to respond to terms-related questions within one business day.

Live Chat Open your account dashboard and tap the chat icon to connect with a support rep who can walk through any terms clause with you directly.

Email Support Send terms and account questions to our support address listed in the Help section of your account. Include your account ID for a faster reply.

Contact Form Use the contact form on our Help page for non-urgent terms queries. Select the Account & Terms category so the right team picks it up.

YOUR ACCOUNT RIGHTS

How sweepspot Handles Your Data and Account

These terms sit alongside our Privacy Policy to define what data we collect, how long we keep it, and what rights you have. You can request a copy of your account data or ask us to close your account at any time by contacting support. Security practices like SSL encryption and multi-factor authentication protect your login — if you suspect unauthorized access, report it immediately through live chat.

Data Retention

We keep account records for as long as required by applicable state law. After account closure you may request deletion of personal data not required for legal compliance.

Cookie Policy

Cookies help us remember your session and payment preferences, including your saved PayPal or Venmo method. You can manage cookie settings in your browser at any time.

Account Security

SSL encryption covers every transaction and login. We require identity verification before processing your first withdrawal — have a government-issued ID ready at that step.

Requesting Changes

To update personal details, correct an error, or close your account, email support with your account ID. We process these requests within five business days.

Common Questions About Our Terms

These are the questions we see most often about how these terms apply to accounts, payments, and eligibility. If your question isn't here, live chat is the quickest path to an answer.

These terms apply to every account holder at sweepspot. Access is restricted to states where online gaming is permitted under local law — eligibility is determined at account creation.

We will notify you by email before material changes take effect. The updated terms are also posted here with a revised effective date. Continued account use after that date constitutes acceptance.

If your account is suspended for a terms violation, any pending PayPal or Venmo deposits are reviewed before release. Funds are returned to the original payment method where permitted.

Contact support by email with your account ID and a data request. We'll compile and send your account data within the timeframe required by applicable state law.

Yes. Your Play+ prepaid card transactions are governed by these terms alongside Play+ own cardholder agreement. Both apply simultaneously to any wallet activity.

Email support or use live chat to request account closure. Any remaining wallet balance is returned to your verified payment method — PayPal, Venmo, or Play+ — after identity verification.

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